Citadex Help Center
Documentation
Everything you need to track and improve how your brand shows up across ChatGPT, Perplexity, Gemini, and other AI answer engines.
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Track visibility
Monitor how AI answers rank, cite, and describe your brand.
Improve & publish
Turn insights into content that answer engines cite.
Account
Manage billing, referrals, and resolve common issues.
Try it
See your visibility in real answers
Citadex runs the prompts your customers ask across every model and scores where your brand appears. Pick an engine to preview a live answer.
For tracking brand visibility across AI answers,
top options include:
- CitadexCited
- Peec AI
- Profound
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Get started
Set up Citadex and run your first answer-engine report.Set up your account, create your first project, and understand the dashboard
Learn what AEO is, how AI engines work, and the difference from SEO
Step-by-step operating manuals for every main page — what it does, how to use it, what to do when something goes wrong
Track visibility
Monitor how AI answers rank, cite, and describe your brand.Engines and scans, citation sources and AI traffic
Prompt Tracking: per-prompt coverage, evidence, achievements and outreach
Sentiment analysis: how AI engines describe your brand and which sources shape it
Alert badges on Prompt Tracking and how alerts reach email and Slack
Connect AI traffic, leads, pipeline and revenue, and measure the lift with experiments
Improve & publish
Turn insights into content that answer engines cite.Generating, grounding, reviewing and publishing content, plus the Tools hub
Create and manage projects, understand scans and the Workspace hub
The in-app AI assistant, weekly plan, and using Citadex from ChatGPT or Claude via MCP
White label, client projects, first-diagnosis reports and certification
Account
Manage billing, referrals, and resolve common issues.Plans, pricing, team management, and notification settings
Earn recurring commissions by referring customers to Citadex
Solutions to common issues, error messages, and unexpected behavior