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Citadex Plans and Pricing — Free, Trial, and Pro Explained

Compare Citadex's Free and Pro plans. Learn what's included in the 3-day free trial, how to upgrade, and which plan is right for your AEO monitoring needs.

Account & Billing2 min read

Plans and Pricing

Citadex offers a free tier and a Pro subscription. All new accounts start with a 3-day free trial of Pro features — no credit card required.

Plan Comparison

FeatureFreePro
Projects1Unlimited
AEO ScansLimitedUnlimited
Content Scoring issues3 visibleAll visible
Automated Scan Schedule✅ Daily or Weekly
Competitor TrackingLimitedUp to 10 per project
Live AEO Audit
Team Members1Up to 5
Alert NotificationsIn-app onlyEmail + In-app
AI Platform Coverage3 platforms5 platforms

The 3-Day Free Trial

When you create a new account:

  • All Pro features are unlocked immediately
  • No credit card required during the trial
  • On day 4, your account reverts to the Free plan unless you upgrade
  • Your data, projects, and settings are preserved

Upgrading to Pro

  1. Click Upgrade in the bottom of the sidebar, or navigate to Pricing
  2. Select your plan (monthly or annual; annual saves ~20%)
  3. Enter your payment details and confirm

Payment is processed securely via Stripe. Your account is immediately upgraded upon successful payment.

Frequently Asked Questions

Q: What happens to my data if I cancel?

Your data is retained for 30 days after cancellation. After 30 days, projects and scan history are purged. Export your data before canceling if you need to preserve it.

Q: Can I switch from monthly to annual billing?

Yes. Go to Settings → Billing and click "Switch to Annual Billing." The change takes effect at your next billing cycle.

Q: Do you offer refunds?

We offer a refund within 7 days of your initial Pro subscription purchase if you haven't used more than 10 scans. Contact support@citadex.io.

Q: Is there an Enterprise plan?

For teams with more than 5 members or custom needs, contact sales@citadex.io to discuss Enterprise pricing.

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