Quick Start — From Sign-up to Your First Published Article
The shortest path through Citadex: create an account, run the New Project wizard, read the first results, fill in Content Rules and Brand Knowledge, generate and publish one article, then follow This week’s tasks.
Before you start
You need a public website URL and the brand name exactly as you want AI engines to write it. Nothing else.
- 1
Create an account
Sign in with Google or register with email and password. New accounts land in the New Project wizard. Google sign-in does not work inside in-app browsers (LINE, Instagram, Facebook); open the page in Chrome or Safari instead.
- 2
Run the New Project wizard
Enter your URL and brand name, add at least one market (country plus language, optional city; every market needs a country) and start the analysis. Check the business profile it builds, generate prompts, edit them, run the analysis, and once the first results are in, create the project and start monitoring. The new project opens straight on Prompt Tracking.
- 3
Read the first results
New prompts are checked automatically; rows show "checking…" until each engine has answered. Open Evidence on any row to read the raw answer, the sources and the recommendation level. On paid plans, turn on Auto-scan in the page header to re-check on a schedule.
- 4
Fill in Content Rules
Open Content Rules and write the Business info field: what you sell, to whom, key selling points, price. It is required; multi-agent generation refuses to start without it. Add team instructions (tone, banned words) and a CTA if you want one. The page saves automatically.
- 5
Add Brand Knowledge
Import your pricing page, product pages and about page by URL, and paste three to five facts you want every article to get right. Use Test retrieval to confirm they come back for a typical customer question.
- 6
Generate your first article
Either open Answer Assets, pick one tracked prompt and click Generate, or select 3 to 15 related prompts in Prompt Tracking and click Generate strategy article. The credits needed are shown before it starts. Both land in Content.
- 7
Review and publish
In Content open the article, read it, fix anything with Smart edit, then click Publish. Channels marked "not connected" link straight to Integrations; connect your own site first.
What to do in week two
- Open the Workspace and work down This week’s tasks; see This week’s tasks.
- Fill in Official facts under Prompt Tracking → Brand searches to check whether AI gets your phone number, web address and prices wrong; see Brand searches.
- Open Prompt Library → Coverage to see which buying stages and topics have no prompts yet, and fill them with Add prompts.
- Install the site script or connect logs under AI Traffic → Data sources, then connect a revenue source in Revenue Attribution; see Revenue attribution.
- Configure competitors on the Competitors page so share of voice and recommendation share use your real list.
Frequently asked questions
How long does the first scan take? Usually one to three minutes for 15 to 30 prompts on three engines.
Do I have to pick a plan first? No. The Free plan creates a project and scans on its sign-up credits; upgrade under Billing & Plans when you want Auto-scan, one-click publishing and the other paid features.
Can I skip Brand Knowledge? Yes, but the multi-agent pipeline then falls back to public knowledge. Even five facts make a visible difference.
Where did my generated article go? Always to Content.
Not sure what to do next? Open the AI Assistant in the bottom-right corner and ask "What does this page mean? What should I do first?"; it answers from your data.
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