Notification Settings — Configure Email and In-App Alerts
Learn how to configure Citadex's notification system. Set up email digests, in-app alerts, and per-type notification preferences for scans, visibility changes, and competitor alerts.
Notification Settings
Citadex has two notification channels: email notifications and in-app notifications. Both are configured in Settings → Notifications.
Email Notification Types
| Notification | Trigger | Default |
|---|---|---|
| Scan Complete | Any scan finishes | Off |
| Scan Failed | A scan encounters an error | On |
| Weekly Performance Report | Every Monday morning | On |
| Visibility Alert | Visibility score drops > 10 points | On |
| Competitor Alert | Competitor intercept detected | On |
| Billing | Invoice, payment failure, plan change | On (always) |
| New Team Member | Someone accepts your team invite | On |
In-App Notifications
In-app notifications appear in the notification bell (🔔) in the TopBar with a red badge showing your unread count. Access your full notification history at /notifications.
Features:
- Filter by type (Scan / Visibility / Competitor / Report / Plan / System)
- Mark all as read
- View by date (Today, Yesterday, older)
Notification Frequency
For email notifications, choose:
- Immediate — Send as soon as the event occurs (recommended for Alerts)
- Daily Digest — Batch all notifications into one daily email
- Weekly Digest — Batch into your weekly report
Frequently Asked Questions
Q: Can I turn off all emails?
You can turn off all optional email types. Billing notifications (payment failures, invoices) cannot be disabled.
Q: How do I mark notifications as read?
Individual notifications are marked read when clicked. Use "Mark all read" to clear all at once from the Notifications page or from Settings → Notifications.
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