Citadex Markets let one brand track AI visibility separately in each region it serves. Learn what is shared across Markets (the Knowledge Base) and what is tracked separately (prompts, scans, visibility).

Why Markets exist

A brand that serves customers in the US, Japan, and Mexico does not have one AI visibility — it has three. ChatGPT in English will recommend a different set of competitors than ChatGPT in Japanese, even for the same product category. Citadex's Markets feature lets you track the same brand across multiple regions, with results kept cleanly separate so you can act on each one independently.

A Market is a (region + language) pair attached to a project. You can add as many Markets as your plan allows.

When to use Markets vs separate projects

Use Markets within one project when:

You're tracking one brand across multiple regions
The product, positioning, and core messaging are the same — only the language and competitive landscape differ
You want a shared Brand Knowledge Base feeding every market

Use separate projects when:

You're tracking multiple brands (e.g. a parent company with distinct sub-brands)
Each brand has its own pricing, positioning, and team
You don't want Knowledge Base content to flow between them

Rule of thumb: one brand = one project with many Markets. Multiple brands = multiple projects.

What is shared across Markets

These attach to the project, not the Market — so adding Markets does not duplicate any of it:

Brand Knowledge Base (uploaded files, crawled site URLs, extracted facts and entities)
Team members and roles
Project name and overall settings
Brand-indexed images (used by the Hero Image Picker)

What is tracked per Market

These are scoped to one Market — switching Markets switches the data view:

Prompts in the Prompt Library
Visibility scans and history
Prompt Tracking results (positions across the tracked AI engines)
Competitor list (auto-extracted from scans for that Market)
Alerts (mention drop, hallucination, competitor intercept)
Content Studio output language (driven by the Market's language)

This separation is the whole point — a competitor that's strong in your US market may not exist in your JP market, and you don't want noise from one polluting decisions for the other.

Adding and switching Markets

Open Project Settings → Markets
Click Add Market, choose a region and language
Citadex auto-localizes your existing prompt library into the new Market's language as a starting point (you can edit or replace)
Switch the active Market from the TopBar dropdown next to the project selector

Switching Markets does not reload the page — the dashboard, Visibility, Prompt Tracking, Alerts, and Insights all re-fetch their data for the new Market in place.

How auto-localization works on Market creation

When you add a Market, Citadex translates your existing English prompt library into the new Market's language using the same multi-agent pipeline that powers Content Studio. The translation:

Preserves intent — "best CRM for small teams" stays a category query, not a literal word-for-word rendering
Localizes competitor names where appropriate (e.g. brands that operate under different names in different regions)
Marks each prompt as machine-translated so you can review before running scans

You can always edit, add, or delete prompts per Market afterward.

Plan limits

Plan	Markets per project
Starter	1
Pro	3
Enterprise	Unlimited

Need more Markets on the Pro plan? Contact sales — we can usually add them without a full Enterprise upgrade.

Frequently Asked Questions

Q: If I have the same competitor in both US and JP markets, do I track them twice?

Yes, and that's correct. The same competitor can have very different prompt-tracking positions in different regions — tracking them per Market is what lets you see that.

Q: Does each Market consume separate scan quota?

Yes. Each Market is its own scan stream. A visibility scan run in your US Market and one run in your JP Market each count against your monthly scan quota.

Q: Can I copy prompts from one Market to another?

The auto-localization on Market creation handles the initial copy. For ongoing prompts, use the Discover tab in the Prompt Library to find new prompts per Market — they're inherently market-specific.

Q: I added a Market by mistake. Can I delete it?

Yes, from Project Settings → Markets, click the trash icon next to the Market. Deleting a Market removes its scan history permanently — export first if you need the data.

Q: Will adding a new Market re-run all my historical scans in the new language?

No, scans are forward-looking. The new Market starts with an empty visibility history; run your first scan to begin building data for it.