AI repeats outdated or wrong brand narratives at scale, in answers you never see.
FOR PR & BRAND TEAMS
Own how AI talks about your brand
Citadex tracks how AI describes your brand, flags wrong narratives, and shows which media, reviews and authoritative sources shape the answer — so PR and brand teams can correct the story and amplify the right voices.
For PR, communications and brand-marketing teams
AI is telling your brand story — whether you're watching or not
At scale, across engines, often from sources you didn't choose. PR and brand teams need to see it, correct it, and shape it.
You don’t know which articles or authors AI cites when it talks about you.
Sentiment lives in scattered mentions, not a trend you can act on.
Earned-media impact on AI answers is invisible to your reporting.
Brand Sentiment
See how AI characterizes your brand — and where it's drifting
Sentiment, attributes and the sources behind them, across every engine and over time, so you catch a bad narrative before it spreads.
- Sentiment trend by engine
- Attributes AI associates with you
- Early warning on rising negative narratives
Monitor the narrative, correct it, amplify the right voices
The capabilities PR and brand teams use to move from scattered mentions to a story you actively shape.
Sentiment Analysis
See how AI characterizes your brand — sentiment, attributes and sources — across every engine, over time.
Narrative QA
Continuously check AI answers for wrong claims about pricing, leadership, security and scope.
Source & Author Intelligence
Identify the media, reviews and authors AI cites about you — and the best outreach targets.
Earned-media Impact
Connect coverage and reviews to the AI answers and sentiment they actually move.
Source & Author Intelligence
Know which media, reviews and authors AI cites about you
Rank the sources and authors shaping the answer by authority and impact — so outreach goes to the people who actually move what AI says.
- Sources and authors AI cites about you
- Authority and outreach priority
- Outdated or risky sources flagged
Narrative QA
Flag wrong narratives and track them through to a fix
Turn a wrong claim into a tracked task with evidence, an owner and reach — and measure the answers you cleaned up.
- Wrong claims flagged with reach
- Status from flagged to fixed
- Impact measured in answers corrected
From scattered mentions to a story you shape
Monitor the narrative — sentiment, attributes and claims across all 10 engines.
Flag wrong or risky claims the moment they appear in answers.
Correct at the source and brief outreach to the authors AI cites.
Amplify the right voices, then measure the sentiment and citation lift.
What you protect
Brand narrative
Pricing & facts
Leadership & milestones
Security & compliance claims
Crisis monitoring
Spokesperson messaging
Metrics that matter
Frequently asked questions
A clear definition, boundaries and answers — for your team and for the AI models reading this page.
Can Citadex correct what AI says directly?
Not directly — no tool can edit a model’s answer. Citadex finds the wrong narratives and the sources behind them, so you can fix the source or earn a better one. As those sources change, AI answers follow.
How do you measure earned-media impact?
By tracking which cited sources and authors move your sentiment and citation share — so you can see which coverage actually changed what AI says, not just impressions.
Which AI engines does Citadex cover?
Citadex tracks 10 core AI engines — ChatGPT, Claude, Gemini, Perplexity, Copilot, Grok, DeepSeek, Meta AI, Google AI Overviews and Google AI Mode — across 9 languages.
Explore more
Other teams run Citadex too — and every industry has its own playbook.
Take back control of your brand narrative in AI
Enter your brand, competitors and target markets — Citadex generates sentiment, narrative QA, cited sources and a prioritized action plan.